Privacy Policy
Fair Processing Notice
The privacy and security of your personal information is important to us. This notice explains who we are, the types of information we collect, how we use it, who we may share it with, and your rights under UK data protection law. We may update this notice from time to time, so please revisit this page periodically.
Terms used in this notice are based on definitions provided by the Information Commissioner’s Office (ICO). More information is available at: https://ico.org.uk/.
Who we are
Employees Benefit Ltd is the Data Controller for the information you provide directly to us when you use our website or contact us.
For data protection enquiries, you can contact:
Email: steve.hope@employees-benefit.co.uk
Address: Data Protection Officer, 5 Furland Road, Weston‑super‑Mare, BS22 8DL
Please provide as much detail as possible so we can assist you effectively.
What information do we collect?
We may collect personal information such as your name, contact details, email address, postal address, and information you choose to provide when making an enquiry.
If you request general information relating to employee wellbeing or benefits, we may collect additional details necessary to respond to your enquiry.
We do not collect or process medical or other special category data unless you explicitly choose to provide it and it is necessary for us to respond to your enquiry.
Our website may also collect technical data such as page views, browser type, and usage patterns to help us understand how visitors use the site.
How we use your personal information
We use your information for the following purposes:
To respond to your enquiries and provide general information that you request.
To manage our relationship with you, including following up on enquiries.
To improve our website, services, and user experience through analytics and feedback.
For marketing communications, where permitted and in line with your preferences.
We do not process personal data for insurance underwriting, claims handling, credit checks, or contractual insurance activities, as we do not provide or arrange regulated insurance services.
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How long we keep your information
We retain your information only for as long as necessary for the purposes set out above. Typically:
- Enquiry‑related information: up to 3 years after last contact
- Website analytics data: up to 2 years
- Marketing preferences: until you withdraw consent or opt outa
Sharing your information
We may share your information with:
- Service providers who support our website, IT systems, or administrative functions
- Third‑party organisations where you explicitly ask us to pass information on
- Regulatory or law‑enforcement bodies where legally required
If we ever transfer personal data outside the UK or EEA, we will ensure appropriate safeguards are in place in accordance with data protection law.
We do not share your data with insurers, credit agencies, claims handlers, or any parties involved in regulated insurance activities.
Your rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccuracies
- Withdraw consent (where used)
- Object to certain processing
- Request erasure in certain circumstances
- Restrict processing in certain circumstances
- Data portability, where applicable
More details are available from the ICO: https://ico.org.uk/your-data-matters/
How to complain
If you have concerns about how we process your data, you can contact us at:
Email: steve.hope@employees-benefit.co.uk
Address: Data Protection Officer, 5 Furland Road, Weston‑super‑Mare, BS22 8DL
You also have the right to complain directly to the Information Commissioner’s Office:
ICO Address:
Information Commissioner’s Office
Wycliffe House
Water Lane, Wilmslow
Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk